Shipping policy

Order Processing

  • Processing Time

    • Orders are typically processed within 1-2 business days (Monday through Friday, excluding holidays).
    • Once your order is processed, you will receive an email confirmation with tracking details for your shipment.

  • Order Changes or Cancellations

    • If you need to modify or cancel your order, please contact us at BlueStDesigns@gmail.com as soon as possible.
    • We will do our best to accommodate changes, but orders that have already been shipped cannot be modified or cancelled.

Shipping Details

  • Delivery Time Frames

    • Standard shipping is 3-7 business days, depending on your location within the contiguous United States.
    • At this time, we do not offer expedited shipping options or international shipping.

  • Shipping Locations

    • We ship to addresses within the contiguous United States. Unfortunately, we do not currently ship to Alaska, Hawaii, U.S. territories, or international destinations. 

Tracking Your Order

  • Once your order ships, you will receive a confirmation email with tracking information.
  • You can track your order directly through the USPS website.

Lost or Delayed Shipments

If your order is delayed or has not arrived within the estimated delivery time frame:

  1. Check the tracking information provided in your confirmation email for updates.
  2. Contact us at BlueStDesigns@gmail.com for assistance.

Damaged Shipments

If your order arrives damaged:

  1. Retain all original packaging and take photographs of the damage.
  2. Contact us at (913)709-8603 within 48 hours of delivery to report the issue.
  3. We will arrange for a replacement (if available) or a partial refund, depending on the situation.
We are dedicated to making your shopping experience seamless and convenient. If you have any questions or need further assistance with your order, please reach out to customer support here. And thank you for choosing Blue St Designs!